Privacy Policy

Introduction

Rohnert Park Sunrooms & Patios ("we," "our," or "us") operates the website at rohnertparksunrooms.com. This Privacy Policy explains what information we collect when you visit our website or contact us about our services, how we use that information, and what rights you have regarding your data.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the site.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we collect information you submit, which may include your name, phone number, email address, home address or service location, and a description of your project. We use this information solely to respond to your inquiry and provide the services you request.

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is used to understand how visitors use our site and to improve its performance.

Analytics

We use third-party analytics tools, including Vercel Analytics, to collect aggregated, anonymized data about site usage. These tools do not identify you personally. They help us understand traffic patterns and improve the site experience.

Cookies

Our website may use cookies - small text files stored on your device - to remember your preferences and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect how certain parts of the site function.

How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and schedule estimates
• Provide the sunroom and patio services you have requested
• Communicate with you about your project, including scheduling and follow-up
• Improve our website content and user experience
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers: We may share information with trusted third-party services that help us operate our website or business, such as form processing platforms or email delivery services. These providers are contractually required to protect your data and may only use it to perform services on our behalf.
• Legal compliance: We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of our business or others.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

Data Retention

We retain the personal information you provide for as long as necessary to fulfill the purpose for which it was collected - typically the duration of our business relationship with you, plus a reasonable period afterward for follow-up and legal compliance purposes. You may request deletion of your data at any time by contacting us at the email address below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any marketing communications
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at quotes@rohnertparksunrooms.com. We will respond within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: